Spring 2023
Customer User Support
CIS102DA
3.00 Credit
Examines skills, tools and strategies necessary for becoming a computer help-desk or end-user support professional. Prerequisites: None.
Class Availability: started
Class has already started
Instructor
| Class Number | Delivery | Days | Dates | Times | Type |
|---|---|---|---|---|---|
| 26704 | Online | - | January 17, 2023 - May 12, 2023 | - | Lecture & Lab |
| Last full refund date | Student Last Date to Withdraw | Section no. | Class Fees |
|---|---|---|---|
| January 23, 2023 | March 6, 2023 | 0001 | - |
Books and Materials
- A Guide to Computer User Support for Help Desk and (Required)
- 6th edition (NA)
- ISBN: 9781305445727
- Publisher: Cengage Learning
- Author: Beisse
- Type: eBook
- Estimated Price: $72.99 (new)
- New Retail Price: 72.99, Used Retail Price: 0.00. This is not a Rental Title. eBook Type: Web. eBook format: BryteWave Format.
- Computer User Support for Help Desk & Support Spec (Required)
- 6th edition (2015)
- ISBN: 9781285852683
- Publisher: Course Technology
- Author: Beisse
- Type: Textbook
- Estimated Price: $195.25 (new)
- New Retail Price: 195.25, Used Retail Price: 146.50, New Rental Fee: 156.20, Used Rental Fee: 82.01.
- A Guide to Computer User Support for Help Desk and (Required)
- 6th edition (NA)
- ISBN: 9781305445727
- Publisher: Cengage Learning
- Author: Beisse
- Type: eBook
- Estimated Price: $60.99 (new)
- New Retail Price: 60.99, Used Retail Price: 0.00. This is not a Rental Title. eBook Type: Web. eBook format: BryteWave Format.
- A Guide to Computer User Support for Help Desk and (Required)
- 6th edition (NA)
- ISBN: 9781305445727
- Publisher: Cengage Learning
- Author: Beisse
- Type: eBook
- Estimated Price: $41.99 (new)
- New Retail Price: 41.99, Used Retail Price: 0.00. This is not a Rental Title. eBook Type: Web. eBook format: BryteWave Format.
