Spring 2020
Interpersonal and Customer Service Skills for IT Professionals CIS102
1.00 Credit

Examines behaviors necessary to develop and support an effective client service organization. Focuses on methods of increasing the effectiveness of help-desk professionals when responding to a range of customer conditions. Prerequisites: None.

Class Availablity: Open
22 of 25 seats available
Class Number Delivery Dates Type
16265 Online January 13, 2020 - May 8, 2020 Lecture
Last full refund date Student Last Date to Withdraw Section no. Class Fees
January 21, 2020 March 1, 2020 0001 -

Books and Materials

Textbook information pending.