Examines behaviors necessary to develop and support an effective client service organization. Focuses on methods of increasing the effectiveness of help-desk professionals when responding to a range of customer conditions. Prerequisites: None.
|16265||Online||January 13, 2020 - May 8, 2020||Lecture|
|Last full refund date||Student Last Date to Withdraw||Section no.||Class Fees|
|January 21, 2020||March 1, 2020||0001||-|